FAQ

Please click on the contact page and find the contact number or email address shown on the page. Both methods can directly contact WOER's overseas sales department.

For products, we can provide cable terminals, intermediate joints, and related accessories from 1kV to 500kV.

For details, please refer to our website.

For service, we can do OEM. We can provide solutions according to customer needs, and provide after-sales return visit services after the cooperation is completed.

When inquiring about cable accessories, we need customers to provide the voltage level, number of cable cores, cable cross-sectional area, etc. If available, we recommend that customers provide detailed cable drawings, which will be of great help to us in equipping the right products.

WOER's products have undergone strict quality control and factory test verification, and generally there will be no quality problems.

If such a problem occurs, please keep the problem picture and videos, and contact the business personnel who contacted you as soon as possible. We will immediately feedback the problem to WOER's quality department for sampling inspection and testing of the same batch of products.

After obtaining the test results, we will provide you with a reply quality report, which will have a detailed analysis of the problem and subsequent problem solutions.

If the customer's interests are damaged due to product problems, we will actively communicate with the customer and compensate the customer according to the actual situation.